The space between your firm and your clients.
Clients rarely complain that their lawyer lost. They complain they couldn't reach the lawyer and didn't know what was happening. Failure to communicate is the leading category of bar disciplinary grievance, and Model Rule 1.4 makes it a professional duty. Portico makes that question answerable.
Matter stage
Discovery
Your attorney is gathering records from the other side. Your hearing is scheduled for March 4.
- Last update
- 2 days ago
- Response due
- On time
Response clock
Every client message starts a business-hours timer. Matters that go quiet past the firm's own cadence surface on one dashboard.
Client app
Passwordless, mobile, multilingual. Clients see where the case stands, what the firm needs, and when they'll next hear something.
The record
A court-formatted communication history for defending a grievance, and the client's own file on demand.
Co-counsel continuity
The receiving firm joins the matter, not a copy of it. The originating firm can see whether the client is still being served.
Succession
A solo designates a successor attorney, with each client's advance written consent collected at engagement.
Intake & conflicts
Structured intake with conflicts checking staged so declining a prospective client doesn't disqualify the firm under Rule 1.18.
For law firms
A desktop console for attorneys and staff. The matter is the unit, not the firm — so co-counsel, referrals, and transfers keep the same thread instead of starting over.
Open the firm consoleFor clients
A calm, mobile-first app to check at 11pm. Plain language, no jargon. Where the case stands, what's needed, and when they'll next hear something.
Open the client portal